I am even willing to allow a customer to pay a deposit for the equipment and get it delivered until there is chance for our team to install.
I know its frustrating but be patient and willing to wait for a quality product or job. Choose a good supplier/ installer or equipment and persevere. We have not even reached the peak of the demand because its only January. I think most people need to realise that we have a much larger problem here. Quotes are only valid for a short period. The equipment and logistics is also in short supply.
#Yep energy scam full#
I can only describe it as trying to drink water out of a fire hose at full tilt. Its impossible to reach everyone that has a request. Installers are going through the exact same experience. I think everyone is coming to the realization that we are on our own for power and need to make a plan. Now its inverters, batteries and panels and there are VERY few people I have spoken to that are not trying to put together a system at the moment. Through the years of loadshedding I noticed with friends and family that around 8 months ago many were getting inverters and batteries installed. The salesmen are run off their feet and they are unable to put together a full system because of stock shortages. Just as an aside, I was in my local Rubicon earlier this week because I heard they had 550W panels in stock, the queues of people wanting quotes on solar systems was nuts. We will email it to you as soon as possible we are experiencing high demand for equipment at the moment we will attend to your order with urgency" It does mention in the automatic reply for any query on the website that "we're getting your quotation ready. If you're this backlogged, call it out clearly on the website so your customers understand why If you want to sell your electricity, rather sell it to your solar-less, inverter-less neighbour. I wouldn't even be surprised if SARS would also come knocking, wanting their cut on my power-generating "enterprise". I even tried alternative sources such as auto-electricians.Īnd then the government/municipality has the nerve to tell me that I can sell back excess KW units at less than half price, when I can't even buy a 100A fuse? I have to provide the capital outlay, the maintenance, the insurance, the under-roof space sacrifice for the equipment, the negative ascetics to the property (conduits and trunking on outside walls), the likely EMI/RFI/dirty electricity radiation, a possible fire hazard (especially on high-power inverters if you want to sell-back) and the municipality sells-on the units on at 100% profit. I was told that new stock will only arrive in 2 to 3 months. Even the fuses themselves are difficult to obtain. Something as simple as a fuse holder just simply cannot be found anywhere. These days you don't buy what you want but rather what you can get. Likely, I didn't make any payments and just walked away. What's app 0742189845 calling me won't work because I am always in a call.Ībout 3 weeks ago I tried to place on-line orders at three different suppliers for an axpert inverter and a LiFePo4. Thank you for you patience and understanding in these matters and Don't Hesitate to contact and I will try to assist where I can. The only way you can secure stock at the moment is by way of back order. These attacks on our suppliers make things worse. Stock is in short supply not nearly enough for demand. This is not the first time this has happened this year. The information my staff gave you is correct 2 of our main suppliers were hit last week with armed men ready with trucks and cleared the warehouses out due to requests from the suppliers I cannot name them.
#Yep energy scam free#
We give the best prices possible with the added value of support and free advice we also have a group of trusted installers we can put you in contact with. So the legitimacy of our company is unquestionable. We are a reputable company we have over 20 000 members keeping us honest. We are currently 150 quote requests behind at any time so there is a day or two delay on quotes however everyone of the staff are doing them as fast and as thoroughly as possible. So please anyone that has slipped through the cracks please communicate with me Via what's app 0742189845 or send us an email or log onto the online store I will personally make sure everyone will get the attention they deserve you can also send a personal message on the power forum. So yes we are Inundated with quote requests telephone calls every day stage 6 Loadshedding is not helping we have dedicated staff handling phone calls on the land line and is also responsible for handling queries on stock she has to phone every missed call that was made to the land line and cell phone number.
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